Refund and Returns Policy
Thank you for choosing ZOTT IPTV. We are committed to providing you with the best possible IPTV experience. Please read our Refund and Returns Policy carefully to understand your rights and responsibilities when it comes to refunds, returns, and cancellations.
1. Refund Policy
1.1. Subscription Refunds:
- We offer a 30-day money-back guarantee for new subscribers. If you are not satisfied with our service within [Insert Number] days of your initial purchase, you may request a full refund.
1.2. Refund Eligibility:
- To be eligible for a refund, you must contact our customer support team within the specified refund period.
- Refunds will only be issued for the initial purchase and not for subsequent subscription renewals.
- Refunds will be processed within [Insert Number] business days after approval.
2. Cancellation Policy
2.1. Subscription Cancellation:
- You may cancel your subscription at any time by logging into your account on our website and following the cancellation instructions.
- Once a subscription is canceled, you will retain access to our service until the end of your current billing cycle.
3. Returns Policy
3.1. Equipment Returns:
- If you have purchased any IPTV equipment (e.g., set-top boxes), please contact our customer support team to initiate a return.
- Equipment returns may be subject to a restocking fee, and the equipment must be in its original condition and packaging.
4. Contact Us
If you have any questions or concerns about our Refund and Returns Policy, please don’t hesitate to contact us:
5. Changes to this Policy
We reserve the right to modify or update this Refund and Returns Policy at any time. Any changes will be posted on our website, and the date of the most recent revision will be indicated at the top of this page.
By using our services, you acknowledge that you have read and understood this Refund and Returns Policy and agree to its terms and conditions.